Stampa Chiara S.r.l., located at 15 Via Leonardo Da Vinci, Piano 2, Florence, Tuscany, 50127, Italy, is the data controller responsible for the processing of your personal data collected through our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
We collect information in various ways when you interact with our site or use our services.
Information You Provide Directly: This includes information you provide when you contact us, create an account, place an order, request a quote, upload documents or data for printing or mailing, or otherwise interact with our service. This information may include your name, company name, postal address, billing address, delivery address, content of materials you provide for printing or mailing, and any other information you choose to provide.
Information Collected Automatically: When you visit our site, we may automatically collect certain information from your device or browser, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may also collect information about your usage of our site, such as the features you use and the actions you take. This information is often collected through cookies and similar technologies.
Information from Other Sources: We may receive information about you from third parties, such as payment processors, business partners, or data providers, where permitted by law and relevant to providing our services.
We use the information we collect for various purposes, based on different legal grounds:
To Provide and Maintain Our Services: This includes processing your orders, managing your account, fulfilling your requests, handling payments, providing customer support, and delivering printing and mailing services. This processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
To Communicate With You: We use your information to send you service-related communications, respond to your inquiries, and provide updates about your orders. This is typically based on contractual necessity or our legitimate interest in communicating with our customers.
For Business Operations: We use information for internal business purposes such as improving our services, developing new features, performing analytics, monitoring usage, and ensuring the security of our site and services. This is based on our legitimate interests in managing and improving our business.
For Marketing and Promotional Purposes: With your consent where required, or based on legitimate interests where permitted, we may use your information to send you promotional materials about our services, special offers, or other information we think may be of interest to you.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests. This is based on our legal obligations.
To Protect Our Rights and Interests: We may use your information to detect, prevent, and address fraud, security issues, or technical problems, as well as to enforce our terms of service or protect the rights, property, or safety of Stampa Chiara S.r.l., our users, or others. This is based on our legitimate interests or legal obligations.
We will only process your personal data where we have a lawful basis for doing so. The legal bases depend on the services you use and how you use them. This includes:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise period will vary depending on the type of data and the purpose of processing. When we no longer need your data, we will securely delete or anonymize it.
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was provided.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements. We may also disclose your information to establish or exercise our legal rights, defend against legal claims, or protect our rights or property.
In Case of Business Transfer: If Stampa Chiara S.r.l. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights may include:
To exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to your request.
Our site uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files placed on your device. We use cookies for various purposes, including operating our site, remembering your preferences, analyzing site usage, and delivering relevant advertising. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our site.
Our site may contain links to third-party websites that are not operated by us. This privacy policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page.
If you have any questions about this privacy policy or our data practices, you can contact us by writing to:
Stampa Chiara S.r.l.